Could You Deal With A Mental Health Emergency?

Essential First Responder Training for Workplace Mental Health

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We’d like to personally invite you to experience the Mental Health First Aid Course



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Why do I need mental health first aid training?

The 12-hour Mental Health First Aid (MHFA) course teaches adults (18 years and over) how to provide initial support to adults who are developing a mental illness or experiencing a mental health crisis.

MHFA Australia Accredited Instructors

According to the statistics, it’s likely that several of the people you work with have suffered, or are suffering, with mental health problems.

Mental health emergencies can strike anybody at anytime and although more and more people are recognising the issue and trying to do the right thing, without proper training, they are still left feeling helpless when a crisis strikes.

Do you know what to do if a colleague has a panic attack?
What about if your staff member suddenly falls into depression?

Of course, ongoing mental health care should always be given by proper professionals, but in the same way a teacher, support worker or parent needs to be able to give life-saving first aid in a medical emergency, training for the Mental Health First Aid Certificate will give you the tools to take control in mental health emergencies.

What is a Workplace First Responder?

‘Workplace First Responder’ is a term for anyone in the workplace who identifies a colleague, direct report, or other employee who may be developing or suffering a mental illness.

The workplace first responder is able to apply the techniques learned in the MHFA course to assist someone who is developing a mental health problem or in a mental health crisis.

What will I learn on the Mental Health First Aid course?

Mental health first aid is the help provided to a person who is developing a mental health problem, or who is in a mental health crisis (e.g., the person is suicidal or has had a traumatic experience). Like physical first aid, mental health first aid is given until the person receives professional help or until the crisis resolves.

Mental health first aid strategies are taught in evidence-based training courses authored by Mental Health First Aid (MHFA) Australia and delivered by accredited MHFA Instructors across the country. The Mental Health Recovery Institute offers MHFA Courses as authored by MHFA Australia, delivered by Instructors who are currently accredited by MHFA Australia.

The Mental Health First Aid course teaches people how to assist colleagues, direct reports or others in the workplace who may have developed a mental health illness or be in the midst of a mental health crisis.

The Mental Health First Aid course is based on the international MHFA Guidelines.

MHFA included in SAMHSA

These guidelines were developed using consensus of mental health consumers, carers and professionals from English-speaking developed countries.

You’ll learn to spot the early warning signs and symptoms and we’ll help you understand the actions you need to take and where you can go to get professional help.

We’ll help you understand what is happening in the minds of sufferers, meaning you’ll be better equipped to provide them with the help they need – at the time they’ll need it most.

Swift help is vital – register
for a MHFA Course today

We’d like to personally invite you to experience the Mental Health First Aid Course

You’ll learn the strategies required to deal with all of the most common mental health emergencies including:

  • Workplace Stress and Burnout
  • Severe stress
  • Anxiety
  • Depression
  • Aggressive behaviour
  • Suicidal thoughts and behaviours
  • Panic attacks
  • Traumatic events
  • Severe psychotic states
  • Severe effects of alcohol and drugs

It’s also important to remember that the earlier you deal with a mental health emergency, the better the outcome will be. You’ll be taught how to begin working with sufferers before a full-blown crisis develops.

Who should attend the course?

Any adults (over the age of 18) are encouraged to attend the Mental Health First Aid course.

We find that whilst everyone who completes the course takes away huge amounts from it, the strategies and techniques learnt are particularly useful for:

  • HR Professionals
  • Managers & Supervisors
  • WHS Officers
  • Front Line Staff
  • Health Professionals

Will I get a certificate?

Yes!When you complete the Mental Health First Aid course with us, you will be issued with a certificate which can be used towards your Continuing Professional Development (CPD) qualifications.

The Mental Health First Aid course has been endorsed for CPD points across a wide spectrum of professions including:

  • Lawyers
  • Psychologists
  • Social Workers
  • Nurses
  • Chiropractors
  • Physiotherapists

You’ll also receive a manual valued at $39.95 when you attend our course!

MHFA Manual 3rd Edition

What does it cost?

We’re inviting you to register for one of our upcoming courses for the fantastic price of just $365 +GST.

To get more information about running a course in your workplace, please email us at

What will I get for my money?

    1. Workplace Specific

      The course deals with mental illness in the workplace context, focusing on actual workplace scenarios

    1. Qualified presenters with hands-on experience

      Designed and facilitated by qualified practitioners with over 20 years real life experience around mental illness

    1. Interactive

      All training is interactive – making use of videos, discussions, games and activities

    1. Up-to-the-minute Expert Information

      We share the latest news and developments in the mental health space

    1. Well-appointed CBD venues

      We select well appointed conference venues in CBD locations, close to transport, cafes and amenities

    1. Professional AV production

      Trainers are mic’ed, and able to be heard whether they’re presenting at the front or interacting with syndicates

    1. Comprehensive resources

      You’ll leave with a set of resources on USB for you to keep, along with a comprehensive training manual

    1. Connections

      We provide a forum for ongoing support. You’ll stay connected to your trainers and fellow course members

Can you afford NOT to take
the Mental Health First Aid

We’d like to personally invite you to experience the Mental Health First Aid Course

What else will I learn?

  • Understanding different perspectives on mental illness
  • Prevalence of mental illness in Australia
  • Where to get support
  • Why early intervention is key
  • Supporting a colleague through recovery
  • Develop an MHFA action plan for the workplace
  • How to tell if a colleague is depressed
  • Understanding the facts around suicide, including possible warning signs
  • What to do if someone mentions suicide
  • How to know if a colleague is suffering anxiety
  • The difference between anxiety and ‘stress’
  • Understanding the different anxiety disorders
  • How to help a colleague manage a panic attack?
  • What to do if a colleague has suffered trauma?
  • How to spot serious mental health issues, including psychosis & bipolar disorder
  • What to do if you witness a psychotic episode
  • Identifying substance abuse in the workplace
  • The types of drug types and their effects
  • Managing a colleague with a substance abuse disorder
  • About the Change Risk Assessment debrief

Meet your course trainers

Pedro Diaz - CEO of The Mental Health Recovery Institute

Pedro Diaz

Pedro is the Chief Executive Officer for The Mental Health Recovery Institute.

Pedro is an accredited Mental Health Social Worker, mental health educator, and author of ‘Reclaim Your Power’. Pedro has worked in a major insurance company as a psychological injury expert, as well as in community mental health services as a senior manager, where he is known for his expertise in change management, and the development of Recovery Oriented programs and workforces.

Having experienced mental illness (bipolar disorder) and having recovered, Pedro understands first hand the challenges of returning to work after a mental illness.

Qualifications: Accredited Mental Health Social Worker, Bachelor Social Work, Member Australian Association of Social Workers, Certificate IV Training & Assessment, NLP Trainer & Advanced Results Coach, Accredited Trainer of Collaborative Recovery Model, Accredited Trainer of Advanced Diploma of Community Sector Management & Certificate IV Mental Health & AOD

Emi Golding

Emmaline Golding

Emi is a registered Psychologist, associate member of the APS, and NLP Results coach and trainer.

As a psychologist, Emi has worked in the mental health sector, gaining experience at the front line, and at a managerial level.

In addition to training, Emi is a mental health project consultant, and provides recovery oriented clinical supervision to teams, as well as psychological services to individuals in private practice.

Qualifications:Registered Psychologist, Bachelor Science (Hons Psych), Associate Member Australian Psychological Society, Certificate IV Training & Assessment, NLP Trainer & Advanced Results Coach, Accredited Trainer of Collaborative Recovery Model, Accredited Trainer of Advanced Diploma of Community Sector Management & Certificate IV Mental Health & AOD

Alison Skate

Alison Skate

Alison has more than 17 years of experience in workplace psychology.

Her professional experience encompasses 6 years of service as a Psychology Officer with the Australian Army, and many years providing workplace counselling, personnel assessment, and research.

Alison is adept at helping leaders to gain a competitive edge in business, and influence positive outcomes for their team and the organisation, especially in relation to health and wellbeing in the workplace.

Qualifications: Psychologist (non-practicing), Bachelor Psychology (Organisational Psychology), Master Organisational Psychology, Master NLP Practitioner, Advanced Sub-conscious Reprogramming

Wayne Horwood

Wayne Horwood

Wayne is a highly experienced and knowledgeable mental health consultant, counsellor and trainer.

Wayne is passionate about assisting organisations to adopt sound, practical mental health practices that ensure a positive ROI, both at the human and financial level.

Following a 24 year career in the police force, Wayne changed direction. Since then, Wayne has held various leadership, management and senior executive roles, and has been a representative on national committees (NEDC & NADON), member organisation of Beyond Blue and ANZAED, and board member of the Mental Health Coalition of SA.

Qualifications: Master Social Work, Bachelor Psychology, Mental & Social Health Services and Allied Professions, Certificate IV Training & Assessment

See what people like you are saying about the Mental Health First Aid Course…

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Karen Brown

National Manager Health & Safety

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The course was so timely; thanks to the training I have been able to provide our Managers and Human Resources team with guidance that has been of value to the workers

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Heidi Lehman-Bird

Defence General Counsel

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Thank you very much for a very informative & extremely well presented course. I have found it
to be very helpful & feel more confident to respond to situations in the future

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Rebecca Bonetti

Australian Sports Commission

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Real life, believable examples that brought the prevalence of mental health issues to light

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Alicia Drake

QUT Health Clinics, Brisbane

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I learnt a great deal which will be very practical to my employment. Gave a really broad open minded perspective

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Hazel Stein

Montefiore Home

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Thank you for a most effective, informative, well presented & exceptionally well conducted 2 day training!

Take action right now and
make a real difference in
their lives

We’d like to personally invite you to experience the Mental Health First Aid Course

You can make a real difference in their lives…

Now is the time for you to take action on this and start using your expertly developed skills to provide lasting help to people who really need it.

Did you know?

Most young people will not seek out professional treatment for mental disorders but they do express a real desire to share their problems with understanding peers.

You could be the first and only person somebody with a mental health issue feels they can talk to.

Armed with the understanding and techniques you’ll learn on the Mental Health First Aid course, you’ll feel confident that when you are called upon, you won’t let anybody down.


Simply choose a date and location which suits you from the list below.

You’ll need to fill in a few more details on the next page, but it won’t take long and then we’ll be able to take it from there and get everything moving for you.

Which course would you like to come along to?

* For all of our 2015 MHFA course schedules, please visit our Events page

Which course would you like to come along to?


Adelaide location


25 & 26 Nov 2015


Brisbane location


23 & 24 Nov 2015


Canberra location


24 & 25 Nov 2015


Melbourne location


16 & 17 Nov 2015


Sydney location


18 & 19 Nov 2015




11 & 12 Nov 2015